Privacy Policy

Information We Collect

Information you give us: when you request a quote, call, email, or fill out a form, we collect what you provide — name, phone number, email, building address and borough, project details, and any photos or documents you attach.

Information collected automatically: like most websites, we receive technical data such as IP address, browser type, device type, pages visited, referring URL, and timestamps, through cookies and similar technologies.

Information from third parties: if you reach us through a platform such as a Google Business Profile call or message, we receive what that platform passes to us under its own terms.

We do not knowingly collect information from children under 13, and the Site is not directed at them.

How We Use Your Information

• Respond to quote requests and prepare estimates
• Schedule site visits, inspections, and project work
• Communicate about your project, including permit filings and certification documentation
• Operate, maintain, and improve the Site
• Comply with legal obligations, including recordkeeping tied to Department of Buildings filings and insurance
• Protect against fraud, abuse, and security threats

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.No sale of data

How We Share Information

• With service providers who help run the business — hosting, scheduling, invoicing — under obligations to protect it
• With the NYC Department of Buildings or other city agencies when required to file permits or certifications, only to the extent needed
• To comply with law, respond to lawful requests, or protect rights, safety, and property
• In a business transfer, such as a merger, acquisition, or asset sale — this policy continues to apply until amended

Data Retention

We keep quote and project records, including photos taken for inspection or certification purposes, for as long as reasonably necessary for the purposes above — including permit, warranty, and tax recordkeeping — and then delete or anonymize them.

Cookies and Analytics

The Site uses cookies and similar technologies for basic functionality and analytics, including tools such as Google Analytics to understand aggregate Site usage under their own privacy policies. You can control cookies through your browser settings; disabling them may limit some Site features.

Your Choices and Rights

Access, correction, or deletion: email info@firescapepaintingnyc.com to request a copy of the personal information we hold, ask us to correct it, or ask us to delete it. We verify identity before acting and respond within a reasonable time.

Marketing photos: if we'd like to use before-and-after photos from your project in marketing, we'll ask first. You can withdraw that permission at any time.

Marketing opt-out: every marketing email includes an unsubscribe link.

Do Not Track: the Site does not currently respond to browser Do Not Track signals.

New York residents and residents of other states may have privacy rights under applicable state law — contact us to exercise them.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the current version, and material changes will be posted on this page.